Return and Refund Policy

At Petszure.com, we want to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied, we offer a flexible return and refund policy.

Return Window

- You can return your item(s) within 30 days of delivery.

Eligibility for Return

- Item(s) must be in their original condition with all tags attached.
- Item(s) must not have been used, worn, or altered in any way.

Return Process

1. Contact us at support@petszure.com to initiate the return process.
2. Provide your order number, reason for return, and whether you would like a refund or exchange.
3. We will provide a Return Merchandise Authorization (RMA) number.
4. Ship the item(s) back to us at the address below:

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LEIGHTON TECH LTD,

26 FARTHING GROVE, MILTON KEYNES, MK64HH

5. Once we receive the item(s), we will process your refund or exchange.

Refund Options

- Refund to original payment method
- Exchange for a different size or style
- Store credit

Refund Timing

- Refunds will be processed within 5-7 business days of receiving the returned item(s).

Shipping Costs

- Return shipping costs are the responsibility of the customer, unless the item(s) were defective or sent in error.

Exchanges

- If you would like to exchange an item, please follow the return process above and place a new order for the desired item.

Exceptions

- Certain items, such as personalized or customized products, may not be eligible for return or exchange.

Contact Us

If you have any questions or concerns about our return and refund policy, please don't hesitate to contact us:

LEIGHTON TECH LTD

26 FARTHING GROVE, MILTON KEYNES, MK64HH
Mobile: +4473754377890
Email: support@petszure.com

Thank you for shopping at Petszure.com